Private Home Management

We do not offer rental management services. Our focus is on property maintenance, capital projects, and home management for owners who use their properties personally. However, we're happy to recommend trusted local partners who specialize in both short-term vacation rentals and long-term rental management in the Vail Valley, Summit County, and Roaring Fork Valley areas.

Our Roaring Fork Valley luxury estate management goes beyond standard property care. We provide white-glove services including estate caretaking with daily property checks, fine art and wine collection monitoring, private staff coordination and management, security system oversight and liaison services, landscape and grounds management for large acreages, and complete confidentiality for high-profile owners. With over $1 billion in property value under management, we understand the discretion and attention to detail that Aspen's ultra-luxury market demands.

Our concierge services transform your mountain home experience by handling every detail of your stay. Pre-arrival services include grocery shopping from your custom list, vehicle preparation or airport transportation, fresh flowers, and temperature adjustment. During your stay, we coordinate restaurant reservations, activity bookings, private chef services, and transportation. We also manage special requests like event planning, holiday decorating, and gift procurement. Think of us as your personal assistant for everything related to your mountain home, allowing you to focus on enjoying your time rather than managing logistics.

Extended absence protection requires vigilant monitoring and proactive maintenance. We conduct weekly, photo-documented exterior and interior inspections, checking for signs of damage, leaks, or security issues. We can recommend smart home sensors to monitor temperature, humidity, and water leaks 24/7 with instant alerts. We manage all mechanical systems to help prevent failures, run water to prevent stagnation, and cycle HVAC to maintain air quality. Mail and packages are collected securely. We can also simulate occupancy through varied lighting and maintain the property's lived-in appearance. Before your return, we ensure everything is perfect for your arrival.

Our proactive maintenance approach prevents minor issues from becoming major problems. We create custom preventive maintenance schedules based on your home's specific systems and age. Our in-house technicians handle most repairs immediately, from HVAC and plumbing to electrical and carpentry. For specialized work, we manage pre-screened contractors, obtaining multiple bids for major projects and supervising all work. We document everything with photos and maintain detailed maintenance histories. You approve expenditures based on preset limits, and we handle all coordination, quality control, and warranty tracking.

We integrate with virtually all major smart home platforms to provide comprehensive remote monitoring and control. This includes security systems like Ring, ADT, and Vivint; climate control from Nest, Ecobee, and Honeywell; water leak detection systems; smart locks and access control; lighting and shade automation; and whole-home platforms like Control4 and Savant. Our technology team sets up unified dashboards allowing you to monitor and control everything remotely. We also receive alerts for any anomalies and can respond immediately to issues like temperature drops or water leaks.

Property security is paramount in our management approach. All team members undergo thorough background checks and are bonded and insured. We maintain strict key control protocols with limited access and detailed logs. During inspections, we verify all windows and doors are secure, check alarm systems, and look for any signs of attempted entry. We coordinate with local law enforcement for vacation checks and can arrange additional security patrols. For high-value homes, we work with security consultants to implement advanced measures. Our insurance coverage provides additional protection for your peace of mind.